Ewan
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Creating Brilliant Customer Experiences: A guide for Emerging Leaders
Discover how Digital-First consumer trends are driving organisations to radically rethink their approach to customer experiences, whether it’s for individuals or companies. Explore the tools, mindsets and technologies other companies are using to help their teams and leaders prepare and respond. This workshop explores key strategies for enhancing customer experiences, analysing case studies, and building…
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AI in Action: A Hands-On Guide for New Leaders
Learn how AI is transforming business operations through practical case studies and interactive exercises. Gain hands-on experience evaluating AI tools and developing implementation strategies for your team. Build confidence in leading AI initiatives through real-world examples and actionable frameworks. (Note: This session is intended as a follow-on from AI Foundations but can also be delivered…
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AI Foundations: From Manager to Digital Pioneer
Designed for emerging leaders driving AI adoption, this workshop provides practical knowledge and tools to lead AI initiatives. Through real-world examples and hands-on exercises, participants will learn how AI is reshaping business operations and develop strategies to implement AI solutions within their teams. Key learning outcomes: •Master core AI concepts and applications relevant to team…
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The Agentic World: Understanding and Preparing for an Agent-First Future
As autonomous agents like OpenAI’s Operator emerge alongside other AI agents, we’re witnessing the dawn of an “agentic world” where AI systems increasingly replicate human interactions with digital systems and services. How can organisations and leaders prepare for and thrive in this transformative landscape – and what are the likely implications for the future of…
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OpenAI’s Operator: Exploring and evaluating the business potential of autonomous Agents
In January 2025, OpenAI, makers of ChatGPT, introduced their latest service offering: Operator, autonomous browser agents that can traverse the internet to complete tasks as directed. This technology presents significant opportunities for process automation and strategic implications for workforce transformation. How should executives adjust their existing strategies and evaluate issues such as integration, security, and…
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Meet the Hacker: An Executive Workshop
This session begins with an overview of the current cybersecurity landscape, followed by an engaging fireside chat with an ethical hacker who will share real-world experiences of compromising major organisations. The session will then feature a live hacking demonstration to visualise common attack vectors and vulnerabilities. The session concludes with a discussion on governance implications…
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Exponential Technologies: Navigating the Future of Business
In this comprehensive 4-day executive masterclass, explore how converging technologies and trends are driving unprecedented business transformation across the Financial Services ecosystem. This session is designed to equip senior leaders with a thorough understanding of how next-generation technologies are creating opportunities for transformation and disruptive threats. Key learning outcomes: •Understand how exponential technologies are transforming…
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Building a Culture of Innovation in Financial Services
Discover how leading financial institutions are transforming their organizational culture to drive continuous innovation. Through practical case studies and proven frameworks, explore how successful banks balance innovation with risk and compliance needs. This session offers strategic insights into creating an environment where innovation thrives, examining leadership approaches, talent development strategies, organizational structures and incentive models.…
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Our Digital World: How the GCC Population is Leading the World & Why This Matters
Explore the GCC’s remarkable digital transformation and its emergence as a global leader in digital adoption. Through compelling data and real-world examples, this session reveals how GCC citizens are embracing and driving digital innovation. Discover the unique factors behind this success story, from widespread 5G adoption to digital government services, and understand what this means…
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The FinTech Partnership Playbook:A Guide For Senior Executives
Explore the evolving dynamics between traditional banks and FinTechs in this strategic session for senior executives in Financial Services. Discover how successful collaborations are reshaping the financial services industry with proven frameworks for evaluating, structuring, and managing successful FinTech partnerships. This workshop offers practical insights for creating partnerships that drive measurable results and accelerate innovation.…
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